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Jan 21, 2020
Telecom Training: Voice Jargon 101
It's a new year, which means we've refreshed the data in our International Voice Report.
Broadly speaking, telecom service providers have two ways of connecting traffic to a destination telco.
They can either connect directly with the destination carrier or route traffic to a wholesale carrier that connects to a destination telco.
Although many retail service providers, such as mobile operators, MVNOs, and cable broadband providers, rely heavily on wholesale carriers to transport and terminate their customers’ international calls, wholesale revenues are down 11% from ten years ago.
Let’s take a moment to dive in a bit and see what's going on.
A few years ago, one could say that traffic to mobile phones in emerging markets had driven international wholesale market growth.
No longer.
Wholesale Revenues by Market Type, 2013 and 2023
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Wholesale Traffic by Market Type, 2013 and 2023
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It's plain as day that revenues to fixed lines in both advanced and emerging economies have collapsed.
At the same time, revenues from calls to mobiles in all markets have stagnated over the past ten years at around $11.5 billion.
Who's Carrying This Traffic?

Find out in our new International Voice Report Executive Summary.
This analysis covers international call traffic, cross-border OTT traffic, wholesale revenues and traffic, traffic volumes of major carriers, and more.
Paul Brodsky is a Senior Research Manager at TeleGeography. He is part of the network, internet, cloud, and voice research team. His regional expertise includes Europe, Africa, and the Middle East.
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